Privacy Policy
Last updated: November 2026
Proactive Marine Limited (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information, in line with the New Zealand Privacy Act 2020.
What we collect
We only collect information we need. Depending on how you deal with us, this may include:
- your name, phone number and email address
- details about your vessel and the work you’d like done
- order and delivery details if you buy from our online store
- if you enquire about a job with us: your contact details, preferred time to be contacted, and any information you choose to share about your experience
We collect this directly from you, for example through our website forms, our online store, by phone or email, or through Facebook or Instagram Messenger when you respond to one of our ads.
How we use it
We use your information to:
- respond to your enquiry and provide our services
- process and deliver orders
- contact you about work we’re doing for you
- consider you for a role, if you’ve enquired about employment
We won’t use your information for any other purpose without your consent, unless the law allows or requires it.
Job enquiries are confidential
If you contact us about working with Proactive Marine, we treat your enquiry as confidential. We will not tell your current employer, or anyone else in the industry, that you have been in touch with us.
Who we share it with
We don’t sell your information. We only share it with service providers who help us run our business, such as our email, accounting, payment and website providers, and only as needed. If you contact us through Facebook or Instagram, Meta also processes that information under its own privacy policy.
How long we keep it
We keep personal information only as long as we need it for the purpose it was collected, or as required by law. Information from job enquiries that don’t lead to employment is deleted within 12 months.
Keeping it secure
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct it. You can also ask us to delete information we no longer need. Contact us using the details below.
If you’re not satisfied with how we’ve handled your information, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
Contact us
Proactive Marine Limited
19b Honan Place, Avondale, Auckland 1026
Phone: 09 825 0377
Email: info@proactivemarine.co.nz